APARTMENT REVIEWS IN West Jordan

Nice apartments with good amenities.

At first, I was a bit skeptical about living here. A year and a half ago, when I was apartment hunting, Wilshire wouldn't pick up the phone. I was very skeptical, because this is what most of the negative reviews were about at the time. It almost disqualified it, because we could never set up a time. It is also managed by AMC, who we've historically not had an amazing history with. Luckily, however, my wife and I decided to just pop in and talk to the leasing agents, specifically Alix, and she went above and beyond to melt all of our cares away. We walked away sold and very happy. The area is really nice (other than the occasional stench of making yogurt across the street), and I love being a bit far from everything but in a place where everything I do in the valley is about 20 minutes away. Parking is a bit congested at times, but we got lucky and had a covered spot open up right near our apartments. We've never had any issues with people parking under it. In the beginning I would have given 3 stars, because they were still pretty difficult to get a hold of, and even when I would put in a maintenance (and in the beginning there were a bunch of maintenance requests I needed) and it seemed like they would do about 1 in 3 requests. As they've gone through some renovations and staff changes, this issue has been mitigated, and I have had no issues contacting them and having somebody sent out. My only wishes would be nitpicky, but I'd love to have nicer/newer appliances in my apartment. The ones we have now feel old and cheap, which they are, but they are piloting newer stainless steel ones in some of the higher end apartments, so hopefully that comes around. As a separate note, I didn't catch some damage to my washer and dryer on the move in sheet (until a month or so later) and I'm not excited to pay for it when I move out. That's on me though. I would also like more modern amenities within the house, like a smart thermostat or a ring doorbell/smart lock. I'd love to pay 25-50 dollars extra for a "smart home package" that includes these. I could add them in on my own, but I don't want to pay for it out of pocket for an apartment. All in all though, I'm very happy with living here, and am looking forward to the next year of changes they're most likely going to do.

At first, I was a bit skeptical about living here. A year and a half ago, when I was apartment hunting, Wilshire wouldn't pick up the phone. I was very skeptical, because this is what most of the negative reviews were about at the time. It almost disqualified it, because we could never set up a time. It is also managed by AMC, who we've historically not had an amazing history with. Luckily, however, my wife and I decided to just pop in and talk to the leasing agents, specifically Alix, and she went above and beyond to melt all of our cares away. We walked away sold and very happy. The area is really nice (other than the occasional stench of making yogurt across the street), and I love being a bit far from everything but in a place where everything I do in the valley is about 20 minutes away. Parking is a bit congested at times, but we got lucky and had a covered spot open up right near our apartments. We've never had any issues with people parking under it. In the beginning I would have given 3 stars, because they were still pretty difficult to get a hold of, and even when I would put in a maintenance (and in the beginning there were a bunch of maintenance requests I needed) and it seemed like they would do about 1 in 3 requests. As they've gone through some renovations and staff changes, this issue has been mitigated, and I have had no issues contacting them and having somebody sent out. My only wishes would be nitpicky, but I'd love to have nicer/newer appliances in my apartment. The ones we have now feel old and cheap, which they are, but they are piloting newer stainless steel ones in some of the higher end apartments, so hopefully that comes around. As a separate note, I didn't catch some damage to my washer and dryer on the move in sheet (until a month or so later) and I'm not excited to pay for it when I move out. That's on me though. I would also like more modern amenities within the house, like a smart thermostat or a ring doorbell/smart lock. I'd love to pay 25-50 dollars extra for a "smart home package" that includes these. I could add them in on my own, but I don't want to pay for it out of pocket for an apartment. All in all though, I'm very happy with living here, and am looking forward to the next year of changes they're most likely going to do.

Very nice people , they helped me and got in and my family moved in without problems

I am loving this complex so far!!! Office staff is amazing and so so friendly.

Any time I have made a request of the maintenance staff they have been very prompt and professional in their response. I have always been informed of the need to enter my apartment prior to them entering, and the only indication of their entry is the completed work and a copy of the work order. I am very pleased with the maintenance and service team at Wilshire. They have far exceeded my expectations. Thank you.